The second-hand marketplace Users Express Anger Over Sizing Changes
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers are posting online claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
It has advised users to examine their items and manually change the size when needed, causing user dissatisfaction.
Size Classification Modifications
Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.
Member Accounts
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods after backlash from users.
